Ave Caicoli, Dili, Timor-Leste

info@pdhj.tl

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VISION

The Ombudsman’s vision is to protect human rights, strengthen integrity and promote good governance in Timor-Leste.

MISSION

Education, Promotion and Cooperation, Resolution, Investigation and Monitoring.

values

Ombudsman’s core values reflect the standards to which it aspires in its services to the public and stakeholders.

Objectives

The Ombudsman has a strengthened capacity and independence to guarantee a good implementation of its mandate

Meet the Ombudsman and Deputies

From 2023 to 2027

Virgilio da Silva Guterres

Ombudsman, Human Rights and Justice

Rigoberto Monteiro

Deputy Provedor for Good-Governance Affairs

Maria M. X. C. O. Costa

Deputy Provedor for Human Rights Affairs

Lodge a Complaint

You can complain to the PDHJ if you believe you have had your human rights infringed by a decision of, or staff member from, government or a state authority.

You can make a complaint using the following methods:

  • Complete the online form below or email us via our contact form
  • Call our Dili office on 3331184
  • Visit our Dili office at Estrada Caicoli, Dili, Timor Leste
  • Visit one of our four regional offices at the following locations: Baucau, Maliana, RAEOA, Manufahi
  • Submit a written complaint in one of the designated boxes in every district centre. Complaint boxes are located in the District Administration office in each of Timor-Leste’s 13 districts.

Complaints Statistics

August 2024

6
Complaints Intake
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Preliminary Assessment
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Inquiry Steps
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Follow up

Our News

Deputy Ombudsman for Good Governance Speaks at National Seminar on Eviction and Urban Normalization

Dili, 14 October 2024, Deputy Ombudsman for Good Governance Rigoberto Monteiro participated as a speaker in a national seminar titled “Eviction and Urban Normalization:...

Towards Integrity: Regional Dialogue in Kuala Lumpur Tackles Corruption and Human Rights Challenges

Kuala Lumpur, Malaysia – October 1-2, 2024 – In a significant gathering, representatives from nine countries, including Timor-Leste, convened in Kuala Lumpur for the...

Success Story: Luzinha Cardoso’s Journey to Accessing Elderly Subsidies

Covalima, October 1, 2024 — Luzinha Cardoso, a resilient elderly woman with visual impairment from Zuak Village in Covalima Municipality, is celebrating a significant...

Ombudsman Visits Salele Women’s Shelter to Enhance Support for Victims of Violence in Timor-Leste

On October 1, 2024, the Ombudsman for Human Rights and Justice (PDHJ) inspection team visited the Sentru Esperansa Feto (Centre of Hope for Women/CEF)...

PDHJ and AIM Kick Off Perception Survey Techniques Training

Dili, 27 September 2024, The Ombudsman for Human Rights and Justice (PDHJ), in collaboration with the Accountability and Integrity Mechanism Activity (AIM) funded by...

Southeast Asian Ombudsman Forum Strengthens Cooperation at Senior Officials Meeting in Bali

Bali, Indonesia – September 26, 2024 — The Senior Officials Meeting (SOM) of the Southeast Asian Ombudsman Forum (SEAOF) convened on September 25-26 in...

PDHJ ACTIVITIES VIDEO

UN HUMAN RIGHTS TREATIES

With this tool, PDHJ hopes to provide a small, but important, contribution for the promotion and protection of human rights in Timor-Leste.

publications

Search our library of reports and data.

Contact Us

Address

Rua Caicoli, Dili, Timor-Leste

Phone

+670 333 1071

Email

info@pdhj.tl

This post is also available in: TetunPortuguese

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